Business IT Support and Services

Offering top-quality IT support for your business

88%

of cloud data breaches are the result of untrained employees

Set Your Business
Up For Success

At MyTechOnsite, we understand the unique IT needs of businesses and are committed to providing reliable, tailored Business IT Support and computer and laptop repair that ensures your company operates at peak efficiency.

Whether you’re dealing with network security, system upgrades, or ongoing technical issues, our team of expert technicians is ready to deliver comprehensive solutions. We offer a range of support options, from onsite assistance to secure online services, all designed to keep your technology running smoothly and securely. Let us handle the tech, so you can focus on growing your business.

MyTech 365

Make your business run as efficiently as possible with MyTech 365. With software like Exchange, OneDrive Business, Teams, and the Microsoft 365 suite, you will streamline your ability to create, collaborate, and communicate easily.
  • Centralized Billing
  • Responsive and personalized support
  • Expert software implementation
  • Email group setup and advanced mail management
  • Threat mitigation against phishing attempts, password protection, and spam filtering

MyTech Backup

Enjoy some peace of mind knowing that your company’s data is protected and safely backed up with MyTech Backup. Not only will your data be backed up to a secure physical location on your own premises, but it will also be monitored 24/7 by our certified technicians.
  • Fully responsive, worry-free data backup
  • Active backup, monitoring and maintenance
  • Integrity testing
  • Development and implementation of a calculated backup strategy
  • Updated physical backup hardware included (scalable to fit your business’s needs)

MyTech Backup +

Benefit from all the perks of MyTech Backup with the added security of a secondary, cloud-based, full data backup that can be accessed from anywhere remotely.
  • Active monitoring and regular maintenance
  • Access your backup from anywhere at any time
  • Integrity testing
  • Latest physical and cloud-based software included

MyTech Business

Keep your company connected with MyTech Business professionally managed IT services. From workstations to servers and remote access management, our experienced technicians support all your office’s equipment so you never have to worry about being offline.
  • Active system monitoring
  • Pro-active and preventative maintenance
  • Business IT continuity planning
  • Responsive action when a system flaw is detected

MyTech Security

Keep your business protected with MyTech Security services. From workstations and servers to desktops and laptops, MyTech Security has the antivirus software to protect your business from viruses, spyware, malware, and ransomware.
  • Full evaluation of your current security plan
  • Evaluate a modern security plan that fits your company’s needs
  • Protection from malicious viruses, spyware, malware, and ransomware
  • Active antivirus monitoring

MyTech Security +

98% of cybersecurity breaches are caused by employee error. Don’t become another statistic. Protect your business from cyber threats like phishing emails, spam filtering, and malware.
  • Employee anti-phishing testing and training
  • Active antivirus monitoring
  • Active threat mitigation
  • Regular review of your company’s security plan

We have all kinds of IT support and computer repair services to help you accomplish more.

Let’s talk

Tailor your needs

Business IT Services

Fully Managed IT

Never go unprotected or offline with fully managed IT services from MyTechOnsite. This all-inclusive service package boasts proactive and fully responsive IT support and computer support for all your business’s workstations, servers, and other technologies.

Our straightforward approach to business IT will leave you feeling confident in the daily operation of your equipment. Not only do we thoroughly explain complex IT services and principles in a language that is easy to understand, but we also provide basic training on all software and hardware we install.

In addition to our no-nonsense approach, our fully managed IT business clients also enjoy unlimited service calls for all IT issues.

Benefits of Fully Managed IT Services:

  • Central point of contact
  • Active system performance monitoring
  • Hardware support, procurement, and installation
  • Software patching, installation, and basic training
  • Workstation monitoring and maintenance
  • Customizable service packages, including MyTech 365, MyTech Security, and MyTech Backup

Block Time IT Support

Get exclusive access to professionally managed IT support services with a convenient pre-paid block of time, accessible as you require it. Designed for users who desire a designated IT support team, this service package boasts the best balance between flexibility, cost-effectiveness, and full coverage as you need it.

Once you prepay for your desired block of time, we will monitor your company’s usage so you don’t have to worry about being handed a bill for additional time without pre-approval. You also receive monthly reports on how much time you have used, on which issues, and how much time is remaining from your block, so there are no surprise costs.

Let’s Answer some

Frequently Asked Questions

What are managed IT services?

Managed IT services from MyTechOnsite provide comprehensive, proactive, and fully responsive IT support for your business. As a managed IT client, you never have to worry about security breaches or system failures—we monitor, update, and maintain your business’s workstations, servers, routers, printers, and other essential devices. Conveniently based in Central Alberta, our team ensures that your systems are running smoothly, so you can focus on what matters most. Learn more about this service here.

Why is Office 365 right for my business?

Microsoft Office 365 is an essential tool for businesses seeking efficient software solutions. With programs like Exchange, OneDrive for Business, and Teams, you can streamline collaboration, improve communication, and increase productivity—anywhere, at any time. Our IT support and services ensure seamless integration and configuration to maximize its benefits for your business.

Why should we choose MyTechOnsite as our business IT provider?

Many businesses lack the time, expertise, or resources to manage their own IT services. At MyTechOnsite, we make IT support simple and stress-free by offering customized solutions to meet your business’s specific needs. Our no-nonsense approach, responsive support team, and convenient service packages make us the trusted IT support provider in Red Deer and beyond.

How much do your business support services cost?

At MyTechOnsite, we believe in transparent pricing with no hidden fees or surprise add-ons. Our service packages include fully managed IT services, pre-paid support hours, and hourly rates, offering flexible options to fit your business’s needs and budget. Contact us today for a custom quote tailored to your specific IT support requirements.

Why does my business need managed IT services?

If your business has ever experienced Wi-Fi failures, system crashes, or other IT issues, you know how disruptive and costly downtime can be. With our managed IT services, we provide proactive system monitoring to detect and resolve potential problems before they affect your operations. Stay ahead of technical issues and keep your business running smoothly with our IT support solutions in Red Deer and Central Alberta.

Will the right technology really help me achieve my business goals?

Absolutely. Having the right technology will help your business operate more efficiently and avoid costly downtime. Having the right software can also streamline certain processes and make work easier. Not sure what the right technology is for your business? No worries, we will come and perform a site evaluation to determine what devices are missing or need to be upgraded.

What size of business do you provide services for?

Big or small, we support them all! We even provide computer support for residential clients. Read more about our residential services here.

How will our company data be protected?

Whether service is being provided in person or remotely, your company’s data remains private and confidential. We stand by our privacy policy, which states that all information found on client devices or volunteered verbally by clients is confidential and will NEVER be shared, stored, or distributed in any form, unless necessary for service to occur.

Business IT Support Made Easy!

Reach out to the most trusted IT support and services specialists in Red Deer.

Live techs are standing by.
Call us today!

1.888.407.3010

Get in touch with us and we’ll figure out the best IT solution.

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